MAD STARSCitizens' Award
SOCIETYRepublic of Korea

A Voice You Know Isn't Someone You Know

아는 목소리라고, 아는 사람은 아닙니다

AdvertiserLG Uplus
AgencyHSAD

Film

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Campaign board

A Voice You Know Isn't Someone You Know — Campaign board

The translation and summary on this page were generated with AI. Some wording and proper nouns may be rendered imprecisely.

About the campaign

As AI voice-cloning technology advances, voice phishing has become a threat capable of mimicking the voices of family members and close acquaintances. LG U+'s 'WHEN VOICES LIE' connected AI-simulated phishing training, expert collaboration, nationwide in-store consultation and education, and ixi-O's real-time protection feature into a single system. Rather than stopping at the warning 'be careful,' it linked risk experience, preventive action, and real call protection into one continuous journey — expanding a telecom's role into everyday peace of mind.

AI summary

In an age when AI voice cloning lets scammers mimic even a family member's voice, LG U+ went beyond simply warning people to 'be careful.' WHEN VOICES LIE linked AI phishing simulations, expert collaboration, in-store consultation, and ixi-O's real-time protection into one continuous system — from experiencing the risk to actually preventing it.

Cultural context

Voice phishing is treated as a particularly serious social issue in Korea, and this campaign reflects a broader shift in which telecom companies are expected to take responsibility for user safety, not just provide connectivity.